With our Astadala Best Rate Guarantee (BRG) you can make your booking experience on astadala.com or on any Astadala properties websites as quick, easy, secure as possible, and be confident that you are receiving the best rate available on the web – Guaranteed!
If you find a lower rate within 24 hours of booking (direct booking only), submit a claim to us and we will match the lower rate and give you additional 10% reduction on that rate. Just submit a claim form below and or call us at +62 (361) 738738 (9 am – 5 pm (GMT+8), 7 days a week).
Unbeatable Best Price!
Get the best possible deal for your stay by book direct to hotel/villa. No middleman. No booking fees. We are NOT a booking agency. We sell our own rooms/villas, and price our own package. Best Price Guaranteed!
More Stay Options
Need custom arrangement? special packages? or additional services during your stay? Just let us know.
Direct Customer Service
No more hassle to get help. Direct contact with hotel/villa. You will handled directly by the authorized on-site personel (at the hotel/villa’s reservation center) who will help immediately with your booking. Reservation office hours: 9 AM – 5 PM (GMT+8). Contact us.
Manage your bookings Online
It’s easy and straightforward to cancel your online booking, make changes, or send a direct request to the property.
Before you submit a claim, please make sure that your case meet the Best Rate Guarantee Terms & Conditions as described above.
Also, as the rates you find in other online booking websites:
If none of those apply, please send as much as details in your claim. It will help us to verify and speed-up the verification process.